Winarno, Budi, 2012, Kebijakan Publik: Teori, Proses dan Studi Kasus (Edisi Revisi), CAPS, Jakarta. Silalahi, Uber, 2010, Metode Penelitian Sosial, Refika Aditama, Bandung.
Moleong, Lexy J., 2010, Metode Penelitian Kualitatif, PT Remaja Rosdakarya, Bandung. Miles, M.B., dan A.M Huberman, 1992, Analiis data Kualitatif: Buku Sumber Tentang Metode-Metode Baru, UI Press, Jakarta. Margono, 2004, Metodologi Penelitian Pendidikan, Rineka Cipta: Jakarta. Therefore, beside the broad authority according to its portion, district also needs to be supported by the funding, facilities and infrastructure, and the adequate of both quality and quantity of district official.Īfrial, Rozy J, 2008, Kualitas Pelayanan Publik Kecamatan setelah Perubahan Kedudukan dan Fungsi Camat sebagai Perangkat Daerah (Studi Perbandingan Kecamatan Ketapang Kabupaten Bandung dan Kecamatan Darmaga Kabupaten Bogor), Tesis: Depok: Program Pasca Sarjana Universitas Indonesia.Īrikunto, Suharsimi, 2010, Prosedur Penelitian Suatu Pendekatan Praktik, Rineka Cipta, Jakarta. It is all because the absent of Regent Regulations which concern about service standard and Regent Regulations about description of personal district assignment in order of PATEN implementation 2) Resources the existing funds are still inadequate for the fulfillment of quality facilities and infrastructure, as well as inadequate quality and quantity of district personnel 3) Economic, social and political condition, there are public awareness still low in the management of licensing services 4) The disposition of implementers, showed the community still complains about the attitude of the district official and the information on the timeliness of completion of service files. This study resulted several important findings such as 1) Standard and objective, there are still have shortcomings in the fulfillment of administrative requirements. Besides that, analyzing data technique with triangulation and Strengths, Weakness, Opportunities and Threads Analysis as well as Litmus Test is also used. To collect the data, the author implements the method of interview, documentation, and passive participation observation. For this study, the author uses qualitative method with case study approach. Abstract The purpose of this study was to analyze and describe about the implementation, determine the obstacles and determine the strategies to face the obstacles from policy implementation of PATEN in improving of service quality in Balubur Limbangan district.
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